Who are we?
Our passion for what we do
transfers into our software
Our goal is to create simple products that are easy to use and unique tools that help grow your business.
Our founder, Edwin Neill II, had a vision to help salons and spas reach their full potential. Through technology and educational tools, we are evolving his vision and continue to uphold it as our company mission. We are still a family-owned and operated business, and have been for over 65 years!
We love salons and spas!
For us, coming up with new products is easy – we’re just like you! We own 10 salons and spas as well as 20 cosmetology schools so creating innovative products is second nature.
We’re here to help
Plain and simple.…we have a passion for technology. Whether its training a new team member or figuring out how to set up a complicated commission structure, our team of former salon managers and call center staff, nerds, techies and all around nice people are here to help.
Where are we?
Our corporate campus is located just outside of New Orleans in Hammond, Louisiana where the company started.
We also have offices in New Orleans and central London.
What’s going on in our world
Neill TSP, our parent company, is known in the industry for it’s technical education for hairdressers.
Twelve years ago we created Serious Business and Power Up to expand industry business knowledge.
Serious Business is designed to share business theories from speakers both inside and outside of the beauty industry. Join us to network, experience new thinking and get inspired.
If you also enjoy the meat & potatoes of salon/spa operations, join us at Power Up – an event born for those with a passion for technology and getting things done.
"SalonBiz understands that every minute counts in business. Everything about the system is designed to save me time. From Inventory Management to tracking productivity, everything I need is there when I need it. I can manage both my locations from one place, which means less time traveling and more time with my staff and clients."− Inez Gray, Habitude Salon Spa Gallery
"Our front desk staff aren’t the only ones that benefit from SalonBiz—as a hairdresser, I find it an invaluable tool for building relationships with my clients. I know their birthdays, their favorite cut, the exact formula for the color they love...helping me to personalize their experience and their look every time. Staying connected to my clients has never been so easy."− Allen Ruiz, Jackson Ruiz Salon Spa
"It's smart business! The expense to manage our database has dropped almost 75% and the peace of mind for database security is invaluable. With SalonBiz managing my server, I know exactly who to call with any tech issues—It makes problem solving so much simpler."− Heath Smith, Jackson Ruiz Spa
"We love SalonBiz because of the relationship we have built over the years. We also love SalonBiz’s Enterprise edition. It merges the information from all of our locations, helping us to be more consistent with our coaching tools."− Frank and Jana Westerbeke, Gadabout SalonSpas
"Part of our mission is to provide our guests with outstanding customer service—SalonBiz has allowed us to achieve that in both our salons and institutes. The ability to up-sell services and products utilizing the customer history feature allows us to recommend products and services our guests will love. Whenever needed, the SalonBiz help desk is just a phone call away."− Thom Ciarniello, Casal’s de Spa & Salon
"After reviewing many of the POS salon software packages created for our industry, I’ve determined SalonBiz outclasses them all. It’s user-friendly, easy to customize for exactly what we need, is a powerhouse for reporting...and the tech support is absolutely world-class."− Scott Buchanan, Scott J SalonSpa
"My corporate office flooded the day before Thanksgiving, destroying 4 computers, back-ups and our server. SalonBiz was a lifesaver! Their off-site server manages our database, so they were able to send us all our staff and client information until we had computer access. Without SalonBiz, my Black Friday would have been a disaster."− Karie Bennett, Atelier Salon Spa
"At all 5 of our locations, we have systems that allow us to distinguish between new, existing and VIP guests. We also know their history and preferences—allowing us to anticipate their every need, even coffee choice! What's the Secret? SalonBiz! It enables us to provide a world-class customer experience—and our sales have grown every year."− John DiJulius III, John Roberts Spa
"I’ve had SalonBiz since the beginning and can’t imagine running my business without it. With streamlined accounting and up-to-date inventory snapshots, managing my cash flow is easy. The instant access to customer history and preferences helps save time on consultations, allowing us to give superior customer service. SalonBiz is truly an all-inclusive salon software management solution!"− Laura Berrio, Aspen Falls Salon Spa
"We have multiple locations and the need for a single customer database for marketing purposes. SalonBiz is the only salon software company that has a proven track record for providing this. It allows us instant access to all of our customers and is an easy way to sell and redeem gift certificates, a critical part of any salon’s cash flow."− Ed and Nancy Brown, Ladies & Gentlemen Salon Spa
"SpaBiz is one of the major reasons we are able to provide such exceptional customer service. Since it allows us to keep such detailed information on each client, we have the ability to consistently surprise them with personal touches during every visit."− Jenn Zapisek, Art + Science
Friends in high places
Some of our close friends and partners include:
Chase PaymentechJob Position
As a business owner, you need payment processing that's fast, secure and reliable. Providing effective solutions to all types of businesses, Chase is the premier point-of-sale transaction choice for salon owners that crave innovation.
Automated marketing and communications solutions to increase revenue, retain and engage your clients, and track results... all with a 3:1 value guarantee.
inyu trainingJob Position
inyu training® is the online training resource for salons and spas. With beautiful, brain-friendly materials, inyu provides salon owners, managers and trainers with ready-to-use training resources focused on Guest Care, Inspiration, Leadership, Train the Trainer and Building your Business. Your team can attend live web classes. You can also download workbooks, videos and podcasts 24/7 and new content is added monthly. Everything you need is inyu.
iSPA advances the spa industry by providing invaluable educational and networking opportunities, promoting the value of the spa experience and speaking as the authoritative voice to foster professionalism and growth.
Professional Beauty AssociationJob Position
The Professional Beauty Association (PBA)/ The Salon Association (TSA) is a non-profit trade association that represents the interests of the professional beauty industry from manufacturers and distributors to salons and spas. PBA offers business tools, education, advocacy, networking and more to improve individual businesses and the industry as a whole.
Perfect Salon HireJob Position
Perfect Salon Hire provides the essential business tools for identifying and hiring top talent in the industry which will directly contribute to the growth of your business. By matching profiles of high performance service providers, we can help you become more successful.
Founded in 1973, WTS International is one of the world’s leading leisure firms. As spa consultants, spa management and fitness/activities consultants and operators, WTS provides: conceptual and strategic planning; needs assessment studies; design consultation and space plan development; pre-opening services, turnkey management or operational consulting, IT and creative services. They service spas, athletic and tennis facilities, and leisure complexes of all types and sizes throughout the United States and abroad.
Qnity is a world class education company that provides solutions and tools to thousands of stylists, managers and owners throughout the salon, spa and other creative industries.
Through simple, visual based systems, Qnity provides the framework and knowledge to achieve greater success through small, incremental advances that create tremendous results.