"It’s a no-brainer. For six weeks, I was completely out of touch while filming. The minute I walked back into the salon, my GM gave me a stack of reports. Fifteen minutes later, I was totally caught up. My staff loves it – they walk around with reports and highlighters – SalonBiz shows them exactly where to focus. And since I have things to worry about other than upgrading my salon software, I love that my SalonBiz subscription just does it for me. Genius."
“SalonBiz understands that every minute counts in business. Everything about the system is designed to save me time. From Inventory Management to tracking productivity, everything I need is there when I need it. I can manage both my locations from one place, which means less time traveling and more time with my
staff and clients.”
“Our front desk staff aren’t the only ones that benefit from SalonBiz—as a hairdresser, I find it an invaluable tool for building relationships with my clients. I know their birthdays, their favorite cut, the exact formula for the color they love...helping me to personalize their experience and their look every time. Staying connected to my clients has never been so easy.”
“We love SalonBiz because of the relationship we have built over the past 10 years. Our account manager has been very supportive of our learning curve and has even customized reports just for us. We also love SalonBiz’s Enterprise edition. It merges the information from all of our locations, helping us to be more consistent with our coaching tools.”
"My corporate office flooded the day before Thanksgiving, destroying 4 computers, back-ups and our server. SalonBiz was a lifesaver! Their off-site server manages our database, so they were able to send us all our staff and client information until we had computer access. Without SalonBiz, my Black Friday would have been a disaster."
"At all 5 of our locations, we have systems that allow us to distinguish between new, exisitng and VIP guests. We also know their history and preferences—Allowing us to anticipate their every need, even coffee choice! What's the Secret? SalonBiz! It enables us to provide a world-class customer experience—and our sales have grown for 15 consecutive years."
"For Salon and Spa Visage, the RIC device equals profitability. Cycle counts take minutes not hours. Labor costs are down. And we have the right products for staff and clients, which drives sales up. Plus it's a breeze to use. Just plug it in and go."
"Part of our mission is to provide our guests with outstanding customer service—SalonBiz has allowed us to achieve that in both our salons and institutes. The ability to up-sell services and products utilizing the customer history feature allows us to recommend products and services our guests will love. Whenever needed, the SalonBiz help desk is just a phone call away."
"With WebBiz, we're booking more appointments than ever—our customers can book online, anytime. They book when we're closed, they book when we're on the phone with other customers... It's like having a 24-hour front desk person! And it frees up our front desk team to help existing customers, making our customer service the best its ever been."
"It's smart business! The expense to manage our database has dropped almost 75% and the peace of mind for database security is invaluable. With SalonBiz managing my server, I know exactly who to call with any tech issues—It makes problem solving so much simpler."
"We've used SalonBiz HA for 3 years and wouldn't look back! We have more storage room without our bulky server, lower I.T. support costs and fewer tech headaches– their specialists handle our upgrades and maintenance. It's more than paid for itself."
"After reviewing many of the POS salon software packages created for our industry, I’ve determined SalonBiz outclasses them all. It’s user-friendly, easy to customize for exactly what we need, is a powerhouse for reporting...and the tech support is absolutely world-class."
"I’ve had SalonBiz since the beginning and can’t imagine running my business without it. With streamlined accounting and up-to-date inventory snapshots, managing my cash flow is easy. The instant access to customer history and preferences helps save time on consultations, allowing us to give superior customer service. SalonBiz is truly an all-inclusive salon software management solution!"
"We have multiple locations and the need for a single customer database for marketing purposes. SalonBiz is the only salon software company that has a proven track record for providing this. It allows us instant access to all of our customers and is an easy way to sell and redeem gift certificates, a critical part of any salon’s cash flow."
"One of the best SalonBiz features is the online user guides. Virtually every function and report is covered completely, allowing new users to easily learn and use the program. Even as a veteran user, I find myself referring to the guides to learn new, as well as legacy functions."
"SpaBiz is one of the major reasons we are able to provide such exceptional customer service. Since it allows us to keep such detailed information on each client, we have the ability to consistently surprise them with personal touches during every visit."
"What I love about SalonBiz: When a client is on the check-out screen I can make changes to the appointment without having to check him/her back to the check-in screen."